Monitoring & Observability System

Monitoring cloud-native and hybrid infrastructure poses challenges around visibility, data fragmentation, and delayed incident detection. SRE and DevOps teams often operate blind to performance anomalies and root causes due to scattered telemetry systems.

Bliscore developed a comprehensive observability platform that centralizes logs, metrics, and distributed traces from various environments into a single analytical dashboard. The system integrates seamlessly with tools like Prometheus, Grafana, and OpenTelemetry.

Key components include real-time alerts, customizable incident rules, and automated anomaly detection. Data correlation across services enables engineers to rapidly trace issues from symptom to root cause, shortening resolution times.

Our solution has empowered SRE teams to reduce downtime, enforce SLAs, and maintain infrastructure health with proactive monitoring and immediate visibility into system behavior.