GLOBAL CALL CENTER SOLUTION

Call Center is made for managing call data recorded from different sources and managing them via detailed CRM. The service gives you the ability to manage agents and extensions alongside sites both of them operate on. A complex but easy to build hierarchy or agent management and quality assurance tools will provide all the necessary supervisor possibilities to lead customer success. Service includes sharing calls and reports data by link\emails, recording and transcoding call data with a direct recording approach as well as multiple integrations (Zoom, Teams, Skype, etc.) as well as a rich UI for all the visualization needs you need.